Politique d’expédition

Shipping Policy

Last updated: [07-09-2026]

Processing Times

Orders are normally processed within 1-2 business days.

Orders placed during weekends, public holidays, launches, or promotional periods may require additional processing time.

Delivery Times

Estimated delivery times are:

• Netherlands: 1-2 business days
• EU: 5-10 business days
• International: 7-15 business days

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any applicable additional costs, such as customs duties or import taxes for orders outside the EU, are the responsibility of the customer unless otherwise stated.

Tracking

Where available, you will receive tracking information once your order has been dispatched.

Delayed or Lost Orders

If your order appears to be delayed or has not arrived within the expected delivery period, please contact us at:

hello@wear-aeli.com

We will work with the relevant delivery provider to investigate the issue.

Incorrect Delivery Information

Please make sure your delivery address is correct before completing your order.

If an order is returned to us because an incorrect or incomplete address was provided, additional shipping costs may apply to resend the order, subject to applicable consumer law.

International Orders

For deliveries outside the European Union, local customs duties, taxes, or import charges may apply. These charges are determined by the destination country and are generally the responsibility of the recipient.